Before you order
How do I choose a watch?
Compare the case size, dial colour, bracelet and product photographs. Each product page includes model-specific details. If you need help comparing two styles, email contact@mmyorven.me.
Where can I find the specifications?
Open the Technical Details section on the product page. Specifications vary by model, so please check the watch you are considering.
Delivery and support
How long does delivery take?
The estimated delivery time is 12–19 business days for the United States, Canada, the United Kingdom and Europe. Business days exclude weekends and public holidays. Available destinations and shipping charges are shown at checkout. Customs or carrier delays can affect the estimate.
How can I track my order?
Use the tracking number in your dispatch email on our Track your order page. You can also use the order-status link in your confirmation email. If the carrier has not posted a new scan, please contact us for help.
How do I request help under the 45-day guarantee?
Email contact@mmyorven.me with your order number and details of the issue. Include clear photographs where relevant. Our team will review your request and explain the next steps. Any published guarantee and return terms apply.
Can I change my delivery address?
Contact us as soon as possible with your order number and the corrected address. We will check whether a change is still possible before dispatch.
Your welcome offer
How do I receive the 10% newsletter discount?
Subscribe through the form on our website to reveal your welcome code. Use the same email address at checkout. The offer is for email subscribers, can be used once per customer and cannot be combined with other discounts. If asked to confirm your subscription by email, complete that step first.
Still need help? contact@mmyorven.me